CenPharma Privacy Policy Effective Date: 2025 Sep 9 At CenPharma, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you engage with our website, services, or consulting engagements. 1. Information We Collect We may collect the following types of information: Personal Identifiers: name, email address, phone number, and company affiliation when you contact us or request services. Professional Information: details about your organization relevant to our consulting services (e.g., project requirements, quality system documentation). Website Usage Data: IP addresses, browser type, and analytics data collected automatically when you visit our website. Client Data: information shared with us in the course of consulting engagements, which may include sensitive or proprietary business information. 2. How We Use Your Information We use collected information to: Provide and manage consulting services. Respond to inquiries and communicate with clients. Improve our website, services, and client experience. Maintain records for legal, regulatory, and compliance purposes. Send relevant updates, insights, or marketing communications (if you have opted in). 3. Data Sharing and Disclosure We do not sell or rent your personal information. We may share data only: With trusted service providers who assist in operating our business (under strict confidentiality obligations). To comply with legal, regulatory, or contractual obligations. In the event of a business transaction (e.g., merger or acquisition), in which case data will remain protected under this policy. 4. Data Security CenPharma employs administrative, technical, and physical safeguards to protect personal and client information against unauthorized access, disclosure, or misuse. While no system is entirely immune from risk, we continuously review and enhance our security practices. 5. Data Retention We retain personal and client information only as long as necessary to: Provide our services. Comply with legal or regulatory requirements. Resolve disputes and enforce agreements. 6. Your Privacy Rights Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the right to: Access, correct, or delete your personal information. Restrict or object to certain types of data processing. Request a copy of your data in a portable format. Withdraw consent for marketing communications. To exercise these rights, please contact us at privacy@cenpharma.com. 7. Cookies and Website Analytics Our website may use cookies or similar technologies to enhance user experience and collect anonymous traffic data. You may adjust your browser settings to refuse cookies, but this may affect website functionality. 8. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. 9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us: CenPharma CenPharma LLC, 420 Swann Trail, Clayton, NC 27527-6505, United States Email: privacy@cenpharma.com Phone: 1-919-830-1786